● Terms of Service
These Terms of Service (hereinafter referred to as "these Terms") set forth the terms and conditions for the use of the matchmaking service "Glove" (hereinafter referred to as "the Service") provided by Global Nexus Inc. (hereinafter referred to as "the Company") through this application. By using the Service, users are deemed to have agreed to these Terms. The Service is only available to individuals who are at least 18 years old, excluding high school students, and who are single.
1. Definitions
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"Content" refers to text, audio, music, images, videos, software, programs, codes, and other forms of information.
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"Device" refers to personal computers, smartphones, tablets, and other devices that users use to access the App and the Service.
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"MeetOn" refers to a service provided by the Company that allows users to create MeetOn events or participate in MeetOn events created by other users. MeetOn is considered part of the Service.
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"MeetOn Event" refers to offline events hosted using MeetOn.
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"The App" refers to the application software provided by the Company.
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"Anti-social Forces" refers to organized crime groups, gang members, far-right groups, and other similar entities.
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"Registration Information" refers to the information required by the Company for a user to apply for registration to the Service.
2. Agreement to These Terms
2.1Users may use the App and the Service only if they agree to these Terms. By pressing the "Agree" button, users indicate their acceptance of these Terms.
2.2The Company may establish separate rules, conditions, or guidelines (hereinafter referred to as "Individual Terms") for the use of the App and the Service. Users must comply with both these Terms and the Individual Terms.
2.3The Service is available exclusively to single Japanese women and foreign men who are at least 18 years old, excluding high school students.
3. User Registration
3.1Users who wish to register for the Service must agree to these Terms and apply for registration by submitting the required Registration Information to the Company through the prescribed method. The registration is considered complete when the Company approves the application.
3.2The Company may refuse a registration application if any of the following conditions apply, without any obligation to disclose the reason:
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The Registration Information contains false, incorrect, or missing information.
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The applicant is a legally incompetent person and has not obtained consent from a guardian.
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The applicant is affiliated with Anti-social Forces or has any connection with them.
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The applicant has previously violated these Terms or is affiliated with a violator.
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The applicant is a non-Japanese woman or a Japanese man (excluding individuals of mixed heritage).
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The applicant is under 18 years old or is a high school student.
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Any other reason the Company deems inappropriate for registration.
3.3Users must promptly update their Registration Information to ensure its accuracy and truthfulness.
3.4Users may withdraw from the Service by following the Company's prescribed withdrawal procedure. Upon withdrawal, all rights granted during the Service, including free tickets for MeetOn events, will be forfeited.
4. Management of Email Addresses and Passwords
4.1Users are responsible for managing and securing their email addresses and passwords related to the Service. Users may not share, lend, transfer, rename, sell, or inherit their credentials.
4.2The Company may assume that any access to the Service using the registered email address and password is by the registered user.
4.3The Company is not responsible for any damages arising from insufficient management, misuse, or unauthorized use of email addresses or passwords by third parties.
5. Fees and Payment Methods
5.1The Service is free to use except for certain paid features. Users must pay a monthly fee and other charges as determined by the Company to use paid services, including hosting or participating in MeetOn events.
5.2Payments shall be made in accordance with the following:
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Monthly fees are charged through Apple ID subscriptions or Google Play subscriptions, with automatic renewal within 24 hours of the expiration date.
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Automatic renewal will continue unless canceled at least 24 hours before the next billing cycle.
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Even if a user withdraws from the Service, they must cancel their Apple ID or Google Play subscription separately.
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Paid fees are non-refundable, regardless of cancellation timing.
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After cancellation, the user will be downgraded to a free membership once the subscription period expires.
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Additional charges outside the monthly fees are payable through in-app purchases.
5.3Paid fees are non-refundable under any circumstances.
5.4Cooling-off laws do not apply to payments for the Service.
5-2. MeetOn
5-2.1Users may host MeetOn events or participate in MeetOn events hosted by other users through the method prescribed by the Company.
5-2.2The Company may establish its own criteria regarding users eligible to use MeetOn. Users who do not meet these criteria will not be allowed to host or participate in MeetOn events.
5-2.3Users must obtain approval through the Company's prescribed identity verification process before using MeetOn. Identity verification requires an official identification document with a valid expiration date, such as a driver's license, passport, or My Number card. If it is discovered that the identification document or information submitted for identity verification has been forged or altered, the user's right to use the Service will be immediately suspended, and the Company may take legal action at its discretion.
5-2.4MeetOn events will be published only after they have been reviewed and approved by the Company. The Company is not obligated to disclose or explain the reasons for rejecting a MeetOn event proposal to the hosting user (hereinafter referred to as the "Organizer").
5-2.5Users who wish to participate in a MeetOn event (hereinafter referred to as "Participants") must apply through the Company's prescribed procedure. Participants can join a MeetOn event only after their application is reviewed and approved by the Organizer.
5-2.6Users must pay the usage fee specified by the Company through the prescribed method when hosting or participating in a MeetOn event. However, if the Company grants a ticket (hereinafter referred to as a "Free Ticket") as a substitute for the usage fee, the user will be exempt from paying the fee. If a user cancels their plan, all unused Free Tickets will become invalid, and no refunds will be issued. Furthermore, if the Organizer cancels the MeetOn event or the event is not held, the Organizer will not receive a refund for the paid usage fee, nor will they be entitled to a return or refund of any used Free Tickets.
5-2.7If the Organizer determines that the MeetOn event they created cannot or will not be held as scheduled, they may take one of the following actions through the Company's prescribed procedure:
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Postponement of the event date – This is limited to one time per MeetOn event and must be done by 8:00 PM on the day before the scheduled event.
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Cancellation of the event
5-2.8
The Company will grant a Free Ticket for MeetOn event participation to a Participant if any of the following conditions apply:
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The Organizer does not approve the Participant's application.
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The Participant cancels their participation at least 72 hours before the start of the MeetOn event.
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The MeetOn event was not held.
5-2.9After the MeetOn event ends, the Organizer and Participants must submit a report regarding the event through the Company's prescribed procedure. If the reports from the Organizer and Participants contain discrepancies, the Company may conduct an investigation and take appropriate actions at its discretion.
5-2.10
If the Company determines, based on the reports or investigations, that the MeetOn event was successfully held, the Company will grant the Organizer a Free Ticket for hosting a MeetOn event.
5-2.11
The Company does not guarantee the safety, usefulness, successful execution, eligibility of Participants, or any other aspect of MeetOn events, including interactions between users after the event. Users participate in or host MeetOn events at their own risk. The Company assumes no responsibility for any issues arising from users hosting or participating in MeetOn events, including their interactions with other users or third parties.
6. Prohibited Activities
Users must not engage in, encourage, or attempt the following activities while using the App and the Service:
(A) Attempting to obtain or exchange contact information with other users before meeting the conditions set by the Company.
(B) Engaging in activities that violate laws or public order and morals.
(C) Posting, transmitting, or uploading content through the App and the Service that the Company determines to be inappropriate, including but not limited to:
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Information containing excessively violent, intimidating, or brutal expressions.
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Expressions that defame or damage the reputation or credibility of the Company, other users, or third parties.
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Information containing excessively obscene expressions or expressions related to child pornography or child abuse.
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Information that significantly stimulates sexual desire.
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Expressions that promote discrimination.
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Expressions that encourage suicide or self-harm.
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Expressions that promote the improper use of drugs.
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Content that is anti-social in nature.
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Chain letters or messages that encourage the widespread distribution of information to third parties.
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Information that causes discomfort to others.
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Information that is known to be false or misleading.
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Personal contact information (except in cases where transmission is permitted by these Terms or other Service-specific provisions).
(D) Engaging in fraudulent, threatening, defamatory, discriminatory, or slanderous acts against the Company or third parties.
(E) Destroying or interfering with the servers or network functions of the Company, other users, or third parties.
(F) Altering information available through the App and the Service.
(G) Transmitting data exceeding the limit set by the Company or sending computer viruses or other harmful data through the App or the Service.
(H) Interfering with the operation of the App or the Service conducted by the Company.
(I) Engaging in unauthorized access or attempting to do so.
(J) Impersonating other users or third parties (including using another person’s photograph or image as one’s profile picture).
(K) Using another user's ID or password.
(L) Causing disadvantage, damage, or discomfort to other users or third parties through the App or the Service.
(M) Engaging in promotional, advertising, solicitation, or business activities of any kind (including network businesses, investments, and religious solicitation) on the App or the Service without prior approval from the Company.
(N) Directly or indirectly providing benefits to Anti-social Forces in connection with the App or the Service.
(O) Using information obtained through the App or the Service for purposes other than the intended use of the Service, or duplicating such information without prior consent from the respective user.
(P) Engaging in harassment, intimidation, or making statements that include any of the information listed in (C) against other users.
(Q) Engaging in the following prohibited acts related to MeetOn events:
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Soliciting for network businesses, investments, religions, or any other recruitment activities.
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Participating in MeetOn events for purposes unrelated to their intended purpose, such as dating or business promotions.
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Engaging in harassment, stalking, coercion, or similar behavior against other participants.
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Disrupting the MeetOn event by using abusive language, unauthorized filming, excessive noise, or other disruptive acts.
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Any other actions that the Company deems inappropriate.
(R) Any other acts that the Company deems inappropriate.
7. Suspension or Termination of the Service
7.1The Company may suspend or discontinue all or part of the App and the Service without prior notice to users if any of the following conditions apply:
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When conducting periodic or emergency maintenance and inspection of the computer systems used for providing the App and the Service.
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When operation of the App or the Service becomes difficult due to natural disasters such as earthquakes, lightning, fires, or power outages.
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When computer or communication network failures occur due to accidents.
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When provision of the App or the Service becomes impossible due to legal or regulatory actions.
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When third-party services utilized for the operation of the App or the Service are suspended or terminated.
When the Company otherwise determines that the provision of the App or the Service has become difficult.
7.2The Company may, at its own discretion, terminate the provision of the App or the Service at any time.
7.3The Company shall not be liable for any disadvantages or damages incurred by users or third parties due to the suspension or termination of the App or the Service.
8. Usage Restrictions and Account Termination
8.1The Company may, without prior notice, immediately restrict, suspend, or terminate a user's access to all or part of the App and the Service if the Company determines that the user falls under any of the following conditions:
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Violation of any provision in these Terms.
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Discovery of false information in the user's registration details.
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Usage of the App or the Service with the intention or risk of causing damage to the Company, other users, or third parties.
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Interference with the operation of the App or the Service.
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Failure to fulfill payment obligations.
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Death of the user or when the user is placed under legal guardianship.
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Lack of response to communications from the Company for an extended period.
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Extended inactivity in using the Service.
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Falling under any of the conditions listed in Section 3.2.
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Any other reason for which the Company determines that continued use of the App or the Service is inappropriate.
8.2In the event that a user falls under any of the conditions listed in 8.1, the user shall immediately forfeit all benefits of payment deadlines and must fulfill all obligations to the Company without delay.
8.3The Company shall not be responsible for any damages incurred by users due to actions taken under this Section and reserves the right to seek legal action or damages against such users.
8.4If a user is forcibly removed from the Service under 8.1, any rights granted during their use of the Service (including Free Tickets for MeetOn events) shall be nullified.
9. Maintenance of User Environment
9.1Users are responsible for preparing and maintaining, at their own expense, the necessary devices, software, communication lines, and other environments required for using the App and the Service.
9.2Users shall bear all communication costs incurred while using the App and the Service.
9.3If a user disposes of the device on which the App is installed or ceases to use the App, the user must delete the App from their device.
10. Disclaimer of Warranties
10.1The Company makes no explicit or implied warranties that the App, the Service, or related products:
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Are suitable for the specific purposes of users.
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Possess the functions, commercial value, accuracy, usefulness, reliability, completeness, or safety expected by users.
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Comply with applicable laws or industry regulations that apply to users.
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Can be continuously used without interruption.
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Are free from defects, errors, or bugs.
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Do not infringe upon the rights of users or third parties.
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Will not encounter operational issues or malfunctions.
10.2
Even if the Company integrates the App or the Service with external social networking service providers or other third-party service providers, the Company does not guarantee the possibility or continuity of such integration. Furthermore, the Company does not warrant that the use of the App or the Service complies with the terms of use of these external providers. Users are responsible for ensuring compliance with external service providers' terms at their own cost and responsibility.
10-2. Handling and Monitoring of Information by the Company
10-2.1
The Company will appropriately manage and use user-submitted information (including personal information) in accordance with its separate Privacy Policy.
10-2.2
The Company does not, as a general rule, monitor or review the content of messages sent between users. However, if a user submits a report (hereinafter referred to as a "Violation Report") regarding a potential violation of Section 6: Prohibited Activities, the Company reserves the right to review the content of such messages as necessary.
10-2.3
If the Company determines, based on the review mentioned above, that a reported message violates Section 6: Prohibited Activities, the Company may take one or both of the following actions immediately:
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Deleting the relevant message
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Issuing a warning to the sender of the message (hereinafter referred to as the "Violator")
10-2.4
If a user previously identified as a Violator is again found to have violated the rules, the Company will immediately terminate their account and forcibly remove them from the Service. In such cases, Sections 8.2 and 8.3 of these Terms shall apply.
10-2.5
The Company reserves the right to delete information related to withdrawn users (including message histories between users) at its discretion. However, this provision does not impose an obligation on the Company to delete such information.
11. Use of Cookies
The App may use cookies and similar technologies for advertising distribution and access analytics.
Cookies are small data files sent from a web server to a user's web browser, which may be stored on the user's device.
Cookies do not contain information that can directly identify individuals.
12. Disclaimer of Liability
12.1The Company provides the App and the Service as a platform for users to connect with each other, but it does not facilitate or mediate user interactions. Users are solely responsible for their use of the App and the Service.
12.2Unless due to willful misconduct or gross negligence by the Company, the Company shall not be liable for any damages or disadvantages incurred by users arising from:
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The use of the Service or the App.
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Changes to the Service or the App.
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Suspension, termination, or discontinuation of the Service.
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Inability to use the Service.
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Deletion or loss of user-submitted messages or information.
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Usage restrictions imposed on users, including account terminations.
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Data loss, device failures, or malfunctions caused by the Service or the App.
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Any negative impact on user devices resulting from the use of the Service or the App.
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Any other losses, damages, or disadvantages directly or indirectly related to the App or the Service.
12.3
The Company assumes no responsibility for transactions, communications, disputes, or any other interactions between users or between users and third parties through the App or the Service.
12.4
The Company shall not be responsible for troubles, disputes, or damages arising outside the use of the Service or the App.
12.5
Notwithstanding other provisions in these Terms, if a user suffers damages due to willful misconduct or gross negligence by the Company, the Company shall be liable for such damages. However, if the damages result from minor negligence, the Company's liability shall be limited to ordinary damages actually incurred, with a maximum compensation of 100,000 JPY.
13. Transfer of Rights and Obligations Under These Terms
13.1
Users may not transfer or assign their status under these Terms, or any rights or obligations arising from them (including the right to participate in MeetOn events), to any third party.
13.2
If the Company transfers its business related to the App or the Service to another entity, it may transfer its status under these Terms, as well as user-related information, to the transferee. Users agree to such transfers in advance under this clause.
For the purpose of this clause, "business transfer" includes not only regular business transfers but also corporate splits, mergers, or any other form of business succession.
14. Notifications and Communications
14.1
The Company will send notifications and communications to users regarding the App or the Service through:
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Posting announcements on the Company's official website.
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Other methods deemed appropriate by the Company.
When the Company sends a notification to a user's registered contact information, such communication shall be deemed delivered.
14.2Users must contact the Company regarding the App or the Service via the inquiry form on the Company’s website or other methods specified by the Company.
15. Amendments to These Terms
15.1The Company reserves the right to amend these Terms at any time when deemed necessary.
15.2If these Terms are modified, the Company will notify users by uploading the revised Terms to the Company's website. The notification shall specify the effective date of the revised Terms.
15.3If the revision is beneficial to users and does not contradict the purpose of these Terms, and considering the necessity of revision, the reasonableness of the modifications, and other relevant factors, the revised Terms shall become effective on the specified date without user consent.
15.4If the revision does not meet the conditions set forth in 15.3, the revised Terms shall only become effective once users provide their consent.
16. Severability
If any provision or part of these Terms is deemed invalid or unenforceable under applicable laws, the remaining provisions shall remain fully effective.
17. Governing Law and Jurisdiction
17.1These Terms shall be governed by and construed in accordance with the laws of Japan.
17.2In the event of a dispute between a user and the Company concerning the App, the Service, or these Terms (including court mediation procedures), the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
17.3These Terms are originally drafted in Japanese, and any translations into English or other languages are provided for reference only.
In the event of discrepancies or conflicts between language versions, the Japanese version shall prevail.
Date of Establishment: July 1, 2024
Date of Revision: March 7, 2025