● Terms of Service
These Terms of Use (hereinafter referred to as the “Terms”) set forth the conditions for the matching service “Glove” exclusively for Japanese women and foreign men (hereinafter referred to as the “Service”) provided through the application operated by Global Nexus Inc. (Kabushiki Kaisha Global Nexus) (hereinafter referred to as the “Company”). By using the Service, you are deemed to have agreed to these Terms. Only unmarried individuals who are at least 18 years of age and not high school students may register for and use the Service.
1. Definitions
“Content” means text, audio, music, images, videos, software, programs, code and other information.
“Device” means a personal computer, smartphone, tablet or any other equipment used by a user to use the Application and the Service.
“Application” means the application software provided by the Company.
“Antisocial Forces, etc.” means organized crime groups, members of organized crime groups, right-wing organizations, and any other similar groups or persons.
“Registration Information” means the information stipulated by the Company as necessary for an applicant to provide to the Company in order to apply for registration to use the Service.
2. Consent to these Terms
2.1 Users may only use the Application and the Service if they agree to these Terms. Users shall be deemed to have agreed to these Terms by pressing the consent button.
2.2 In addition to these Terms, the Company may establish rules, conditions, guidelines and other provisions for the use of the Application and the Service (hereinafter collectively referred to as “Individual Rules”). Users must use the Application and the Service in accordance with these Terms and the Individual Rules.
2.3 The Service is primarily intended for Japanese women and foreign men who, as applicants wishing to use the Service, are unmarried individuals who are at least 18 years of age and not high school students. However, the Service does not engage in any discrimination based on nationality, gender, etc.
3. User Registration
3.1 For the Service, user registration shall be completed when an applicant wishing to register for the Service, at his or her own responsibility, agrees to these Terms, provides the Company with the Registration Information in the manner prescribed by the Company to apply for registration, and the Company approves such application. Such registration application shall include age verification using an identity verification document with a facial photograph issued by a public authority.
3.2 The Company may refuse to approve an application for user registration if the Company determines that any of the following applies to the applicant, and the Company shall have no obligation whatsoever to disclose the reason therefor:
(1) If there is any false statement, error, or omission in the Registration Information
(2) If the applicant is an adult ward, a person under curatorship, or a person under assistance and does not have the consent of his or her guardian, curator or assistant
(3) If the applicant is an Antisocial Force, etc., or has any interaction or involvement with an Antisocial Force, etc., such as providing funds or otherwise cooperating in or being involved with the maintenance, operation or management of an Antisocial Force, etc.
(4) If the applicant has violated these Terms in the past, or the application has been submitted by a person related to such a person
(5) If the applicant is under 18 years of age or is a high school student
(6) In any other case where the Company determines that user registration is not appropriate
3.3 If there is any change in the Registration Information, the user shall promptly update such information and shall keep it true, accurate, secure and up to date at all times.
3.4 Users may withdraw from the Service in accordance with the withdrawal procedures separately prescribed by the Company. In such case, all rights granted to the user during the use of the Service shall be extinguished upon withdrawal.
3.5 The Company may, at its discretion, designate countries and regions where the Service and the Application will not be provided (hereinafter referred to as “Non-Service Regions”) and may refuse to approve user registration applications from persons residing in such Non-Service Regions.
4. Management of Email Address and Password
4.1 Users shall, at their own responsibility, appropriately manage and store the email address and password relating to the Service. The email address and password shall belong exclusively to the user personally and shall not be used or shared by any third party, nor lent, assigned, transferred in name, sold, or inherited.
4.2 If the Service is used after the email address and password have been entered, the Company may treat such use as if the user registered with that email address has used the Service.
4.3 Any damage arising from insufficient management, misuse or use by a third party of the email address or password shall be borne by the user.
5. Usage Fees and Payment Methods
5.1 The Service is available free of charge, except for certain services. Users may use various paid services by paying the monthly fees separately stipulated by the Company and the usage fees for paid services stipulated by the Company (hereinafter collectively referred to as the “Usage Fees”).
There are two types of Usage Fees:
(1) Monthly subscription plans for male users (automatically renewing subscription)
(2) One-time purchase plans for female users (one-time in-app purchase)
5.2 Payment of the Usage Fees shall be subject to the following:
(1) The monthly fee for male users shall be an automatically renewing subscription via Apple ID subscription or Google Play subscription, and will be automatically renewed within 24 hours before the end of the subscription period.
(2) If the cancellation procedure has not been completed at least 24 hours before the end of the subscription period, the subscription will be automatically renewed.
(3) Regardless of withdrawal by the user or termination of the Application, automatic renewal billing via Apple ID or Google Play shall not be automatically stopped. If the user wishes to cancel the subscription, the user must complete the cancellation procedure by him/herself via the App Store, Google Play Store, etc. (hereinafter referred to as the “App Store”).
(4) After cancellation, the user will transition to a free membership on the next renewal date; until then, the user may continue to use the features of the paid plan.
(5) The paid features for female users shall be provided as a one-time purchase (one-time payment) via in-app purchase.
5.3 As a general rule, Usage Fees already paid shall not be refunded. However, the Company will provide refunds if required under applicable laws and regulations, or based on the policies of the App Store, or in other circumstances equivalent thereto.
5.4 The cooling-off system does not apply to the payment of Usage Fees for the Service.
5.5 Changes to Plans for Female Users
In the Service, as of 14 April 2025, the premium plan for female users has been changed from a monthly subscription system to a one-time purchase system. As a result of this change, female users who newly purchase the plan will not incur monthly subscription charges and will be able to use the applicable features indefinitely as a one-time purchase. However, for users who purchased a subscription on or before 13 April 2025, monthly subscription charges will automatically continue. In such cases, users themselves must cancel the relevant plan via Apple’s “Settings > Subscriptions”. Due to Apple’s system, the service provider is unable to cancel or refund individual user subscriptions, and users are deemed to have acknowledged this in advance.
5.6 The fees for paid plans and optional features of the Service are set based on Japanese Yen (JPY) as the base currency. Depending on the country or region in which the Service is used, the displayed price and billed amount may differ due to exchange rates, applicable tax rates, or the pricing policies of the App Store. All payments shall be processed through the App Store in the currency of the country or region of use.
5-2. Moments
5-2.1 Users may use the feature “Moments” and “Moments+” (collectively referred to as “Moments”), which are provided as part of the Service, to post and view any text, photos and other types of Content specified by the Company, and to use other functions provided by the Company, all in the manner prescribed by the Company.
5-2.2 Users shall post to Moments at their own responsibility, and the Company shall bear no liability whatsoever for any trouble, damage (including liability for compensation), or harm arising from the content posted by users to Moments.
5-2.3 Users shall not make any posts to Moments that fall under, or are likely to fall under, any of the following:
(1) Content that infringes on the intellectual property rights (including patents, trademarks, design rights, copyrights, etc.) of the Company or any third party
(2) Content that constitutes solicitation for multi-level marketing, investment, virtual currencies, religions or other solicitation activities similar thereto
(3) The user’s own contact information
(4) Content that violates “6. Prohibited Acts” or any other provision of these Terms
5-2.4 If the Company determines that any content posted by a user on Moments violates these Terms, the Company may delete such post immediately without prior notice to the user.
5-2.5 Users may use Moments free of charge within the scope specified by the Company. However, if a user wishes to use Moments beyond such scope, the user must subscribe to one of the plans of “Moments+” provided by the Company as a paid service. The available scope of use, monthly fees and other details for each such plan shall be stipulated by the Company and presented to the users.
5-2.6 With respect to text and Content posted by users on Moments, users grant to the Company, free of charge, the right to reproduce, publicly transmit, and modify such content to the extent necessary for the provision of the Service, without limitation of period or territory, and users shall not exercise their moral rights of authors in relation to use within the scope of such license. Users also agree in advance that, with respect to posts deleted by the users themselves, their copies may temporarily remain as system cache.
5-2.7 Except as permitted under the preceding paragraph, the Company shall not acquire any rights in, nor use in any way, any intellectual property rights in posts made by users to Moments.
6. Prohibited Acts
In using the Application and the Service, users shall not engage in any of the following acts, any acts that encourage such acts, or any attempts to engage in such acts:
(a) Acts of attempting to obtain or exchange another user’s contact information before satisfying the conditions stipulated by the Company
(b) Acts that violate laws and regulations or are contrary to public order and morals
(c) Acts of posting, transmitting, or uploading any information through the Application or the Service that the Company determines falls under any of the following:
(1) Information containing excessively violent, threatening or cruel expressions
(2) Information containing expressions that defame or damage the reputation or credibility of the Company, other users, or third parties
(3) Information containing excessively obscene expressions or expressions that constitute child pornography or child abuse
(4) Information that significantly arouses sexual desire
(5) Information containing expressions that promote discrimination
(6) Information containing expressions that promote suicide or self-harm
(7) Information containing expressions that promote inappropriate use of drugs
(8) Information containing antisocial content
(9) Chain letters or other information that encourages the dissemination of information to third parties
(10) Information that contains expressions that cause discomfort to others
(11) Information that the user knows to be false or erroneous
(12) The user’s own contact information (except where transmission, etc. is permitted under separate provisions of these Terms or of the Service)
(d) Acts of fraud, threats, defamation, or damage to reputation or credibility, or unjust discrimination or slander against the Company or any third party
(e) Acts that destroy or interfere with the functions of servers or networks of the Company, other users, or any third party
(f) Acts of altering information that can be used in the Application or the Service
(g) Acts of transmitting via the Application or the Service data exceeding a volume specified by the Company, or any computer virus or other harmful data
(h) Acts that interfere with the operation of the Application or the Service by the Company
(i) Acts of unauthorized access or attempts thereto
(j) Acts of impersonating another user or a third party (including the use of another person’s photographs, images, etc. as one’s own profile image)
(k) Acts of using another user’s ID or password
(l) Acts that cause disadvantage, damage or discomfort to other users or third parties of the Application or the Service
(m) Regardless of the type, acts of advertising, solicitation or business activities, such as multi-level marketing, investment, virtual currencies, or religious solicitation, on the Application or the Service without the prior approval of the Company
(n) Acts of providing benefits, directly or indirectly, to Antisocial Forces, etc. in connection with the Application or the Service
(o) Acts of using information obtained through the use of the Application or the Service, such as information about other users, for purposes other than the use of the Application and the Service, or reproducing such information without the prior consent of the relevant user
(p) Harassment or other acts of nuisance toward other users, or expressions containing information that falls under any of the items of (c) above
(q) Any and all use of the Service for purposes such as prostitution, compensated dating, contact with persons under 18 years of age, or other similar acts
(r) Acts of disclosing or sharing sensitive information (including, without limitation, information requiring special care such as race, ideology, creed, social status, medical history, criminal record and other personal information requiring special care, as well as personal family circumstances, economic situation, sexual life and other information that is highly confidential in light of social norms) about others without their prior consent
(s) Any other acts that the Company deems inappropriate
7. Suspension of the Application and the Service
7.1 If the Company determines that any of the following events has occurred, the Company may suspend or interrupt the provision of all or part of the Application and the Service without prior notice to the users:
(1) When performing regular or emergency maintenance or inspection of the computer system for providing the Application or the Service
(2) When the operation of the Application or the Service becomes difficult due to emergencies such as earthquakes, lightning, fire or power outages
(3) When computers or communication lines are stopped due to an accident
(4) When the Application or the Service cannot be provided due to measures based on laws and regulations
(5) When all or part of services provided by third parties used for operating and providing the Application or the Service are suspended or terminated
(6) In any other case where the Company determines that it is difficult to provide the Application or the Service
7.2 The Company may terminate the provision of the Application and the Service at any time for its own reasons.
7.3 The Company shall not be liable for any disadvantage or damage incurred by users or third parties due to the suspension or interruption of the provision of the Application or the Service.
8. Usage Restrictions and Deregistration
8.1 If the Company determines that a user falls under any of the following items, the Company may, without prior notice, immediately restrict or temporarily suspend the use of all or part of the Application and the Service by such user, or cancel the registration of such user and forcibly terminate the user’s membership. In such case, the Company shall not be obliged to explain the reasons for taking such measures. In addition, in accordance with Article 12.2, the Company shall not be liable even if the user suffers any damage due to measures taken pursuant to this paragraph.
(1) If the user violates any provision of these Terms
(2) If it is found that there is any false fact in the Registration Information or in the identity verification document presented at the time of the application for user registration
(3) If the user uses as his/her profile photo an image that does not clearly show the user’s face (for example, anime, illustrations, other persons, celebrities, animals, scenery, AI-generated images, or images that are significantly unclear or excessively edited)
(4) If the user includes his/her real name, telephone number, email address, or accounts for LINE, Instagram, X (Twitter) or any other social networking service, or any other means of contact outside the Service, in his/her profile name, profile photo, self-introduction, or first message, or sends posts or messages for the purpose of directing others to external services or communicating outside the Application
(5) If the user uses or attempts to use the Application or the Service for a purpose or by a method that may cause damage to the Company, other users or third parties
(6) If the user interferes with or attempts to interfere with the operation of the Application or the Service
(7) If the user fails to perform payment obligations such as fees
(8) If the user dies or is subject to an adjudication of commencement of guardianship, curatorship or assistance
(9) If the user does not respond to the Company’s communications for a certain period
(10) If the user has not used the Service for a certain period since the last use
(11) If the user falls under any of the items of Article 3.2
(12) If the user resides in a Non-Service Region as set forth in Article 3.5
(13) In addition to the above, if the Company determines that it is not appropriate to continue the registration of the user or the use of the Application and the Service by the user
8.2 In the event of the preceding paragraph, the user shall lose the benefit of time with respect to all obligations owed to the Company and shall immediately perform all such obligations.
8.3 The Company shall not be liable for any damage suffered by the user as a result of measures taken by the Company under this Article, and nothing in this Article shall prevent the Company from claiming damages or taking legal action against such user.
8.4 If the Company forcibly terminates a user’s membership pursuant to Article 8.1, all rights granted to such user in connection with the use of the Service shall be extinguished.
9. Preparation of Usage Environment
9.1 Users shall, at their own responsibility and expense, prepare the Devices, software, communication lines and other environment necessary to use the Application and the Service.
9.2 Communication charges incurred in connection with the use of the Application and the Service shall be borne by the users.
9.3 If a user disposes of a Device on which the Application is installed or ceases to use the Application, the user shall be sure to delete the Application.
10. Disclaimer of Warranties
10.1 The Company does not warrant, whether expressly or impliedly, that the Application or the Service meets the user’s purposes; that it has the functions, commercial value, accuracy, usefulness, reliability, completeness or safety expected by the user; that it conforms to laws, regulations or internal industry rules applicable to users; that it can be used continuously; that it is free from defects, errors or bugs; that it does not infringe the rights of users or third parties; or that no malfunction will occur.
10.2 Even if the Company collaborates with external social networking service providers or other third-party service providers, the Company does not warrant the possibility or continuity of such collaboration, nor does it warrant that the use of the Application or the Service will not violate the terms of use of such external providers. Compliance with the terms of use of external providers shall be the responsibility and expense of the users.
10-2. Handling and Monitoring of Information by the Company
10-2.1 The Company shall appropriately manage and use information relating to users (including personal information) transmitted by users, in accordance with the privacy policy separately established by the Company.
10-2.2 As a general rule, the Company does not view or monitor the content of messages exchanged between users. However, if the Company receives a report from another user (hereinafter referred to as a “Violation Report”) on the grounds, among others, that the content may violate Article 6 (Prohibited Acts), the Company may view the relevant messages to the extent necessary. Such viewing shall be conducted only when a Violation Report has been made, and only by a limited number of personnel designated by the Company, and only to the minimum extent necessary for the purpose of investigating and confirming the Violation Report.
10-2.3 If, based on the viewing under the preceding paragraph, the Company determines that a message subject to a Violation Report violates Article 6 (Prohibited Acts), the Company may promptly delete such message or issue a warning to the sender of such message (hereinafter referred to as a “Violator”), or take both measures.
10-2.4 If a user who has been judged to be a Violator in the past is again judged to be a Violator, the Company shall promptly cancel such Violator’s registration as a user and forcibly terminate the Violator’s membership, and Articles 8.2 and 8.3 shall apply mutatis mutandis to such cancellation.
10-2.5 The Company may promptly delete information related to users who have withdrawn (including the history of message exchanges between users). Provided, however, that this provision does not impose an obligation on the Company to delete such information.
10-2.6 The Company shall promptly delete identity verification documents submitted by users at the time of application for user registration after completion of age verification.
10-2.7 The Company may retain, for a long period of time, the minimum necessary information based on legal grounds or for the purpose of maintaining an accurate record of transactions relating to the exercise of rights in connection with complaints, objections, or other exercise of rights by users.
11. Use of Cookies
The Application may use cookies and other similar technologies (collectively, “Cookies”) for advertising delivery and access analysis. Cookies are small data files sent from a web server to the user’s web browser, and some may be stored on the user’s Device. Cookies themselves do not contain information such as names or email addresses that can directly identify the user.
12. Disclaimer
12.1 The Company provides a place for users to meet other users through the Application and the Service, but does not broker or otherwise involve itself in the users’ meeting each other, and users shall use the Application and the Service at their own responsibility.
12.2 Except where there is willful misconduct or negligence on the part of the Company, the Company shall not be liable for any damage arising from the use of the Service or the Application, changes to the content of the Service or the Application, interruption, suspension or termination of the provision of the Service, inability to use the Service, deletion or loss of messages or information sent by users, measures restricting use or cancelling registration for users, loss of data or malfunction or damage of Devices arising from the Service or the Application, any effect of the Service or the Application on Devices, any disadvantage incurred by a user due to the user’s inability to use the Service or the Application normally, any disadvantage from data loss, or any other damage suffered by users arising out of or in connection with the Application or the Service.
12.3 The Company shall not be liable for any transactions, communications or disputes, etc. arising between users, or between a user and a third party other than a user, in connection with the Application or the Service.
12.4 The Company shall not be liable for any trouble, etc. that occurs outside the use of the Service and the Application.
12.5 Notwithstanding any other provisions of these Terms, the Company shall be liable only for the following types of damage suffered by users, and only where such damage is caused by the Company’s slight negligence. In such cases, the Company’s liability shall be limited to ordinary damages actually incurred by the user, and shall not exceed the higher of (i) the total amount of Usage Fees paid by the user in the most recent 12-month period, or (ii) JPY 100,000:
(1) Damage caused by the Company’s willful misconduct or negligence
(2) Damage relating to the life or body of a user
(3) Damage arising from infringement of intellectual property rights
13. Assignment of Status under these Terms
13.1 Users may not assign or lend to any third party, in whole or in part, their status under these Terms or any rights or obligations arising hereunder.
13.2 If the Company transfers to another company the business relating to the Application and the Service, the Company may, in connection with such business transfer, transfer to the transferee its status under these Terms, its rights and obligations hereunder, and information relating to users and other information concerning users in connection with the use of the Application and the Service, and users shall be deemed to have consented in advance to such transfer under this paragraph. The term “business transfer” in this paragraph shall include not only ordinary business transfers, but also any cases in which the business is transferred, including corporate splits or other similar transactions.
14. Notices and Communications
14.1 Notices and communications from the Company to users regarding the Application or the Service shall be made by posting on the Company’s website or by other appropriate methods prescribed by the Company. If the Company sends a notice to the contact information registered for the user at that time, such notice shall be deemed to have reached the user.
14.2 Communications from users to the Company regarding the Application or the Service shall be made by submitting the inquiry form on the Company’s website or by other methods prescribed by the Company.
15. Amendments to these Terms
15.1 The Company may amend these Terms at any time if it deems it necessary.
15.2 When the Company amends these Terms, it shall notify users by uploading the amended Terms on the Company’s website, and such notice shall specify the effective date of the amended Terms.
15.3 If the amendment to these Terms conforms to the general interests of users and does not contradict the purpose of these Terms, and the amendment is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, and other circumstances relating to the amendment, the amendment shall take effect from the effective date specified in the notice even without the users’ consent.
15.4 If an amendment to these Terms does not satisfy the conditions of the preceding paragraph, such amendment shall take effect from the time the users consent to it.
16. Severability
Even if any provision of these Terms or any part thereof is held invalid or unenforceable under laws and regulations, the remaining provisions and parts of these Terms shall remain in full force and effect.
17. Governing Law and Jurisdiction
17.1 These Terms shall be governed by and construed in accordance with the laws of Japan.
17.2 If any dispute (including court mediation procedures) arises between a user and the Company with respect to the Application, the Service, or these Terms, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
17.3 These Terms are prepared in Japanese as the original, and translations into English or any other languages are for reference purposes only. In the event of any inconsistency or conflict between different language versions, the Japanese version shall prevail.
Date of Enactment: 1 July 2024
Date of Revision: 1 December 2025